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How to turn on and refine captions

  1. Start a new video project as described in Generate and edit audio descriptions.
  2. On the creation form, turn on the Captions toggle before you submit.

Captions and audio descriptions are generated from the same project but are separate tracks — turning on captions doesn’t change how audio descriptions are written, and it doesn’t require you to also burn captions into your final export. For how the two relate conceptually, see Audio descriptions vs captions.

If the initial captions have errors — misheard words, missing punctuation, no indication of non-speech sound — refine them from the project view.

  1. Open the completed project.
  2. Find the captions section and select Refine.

Refinement improves transcription accuracy and adds cues for important non-speech sound, so viewers who rely on captions don’t lose that information.

Refinement is a separate billed step from initial caption generation — see Plans and credit costs for current rates.

Once your captions are refined, you can burn them into your exported video as subtitles, or download them separately as an SRT file — see Export a video.